Small Business Trends News - June 11, 2013

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June 11, 2013 What Is Great Customer Service and How Can It Help Your Small Business? By definition, customer service is what you offer an individual before, during and after a transaction. While this concept seems simple enough, truly exceptional customer service is getting harder to find. Why? Perhaps it's because stellar customer service is an experience that not only gets customers from point A to point B, but enhances the overall level of customer satisfaction - an idea that can seem mind-boggling to some. What's New Internet Sales Tax Issue Still Lives Despite Activist Claims Joshua Sophy - June 11, 2013 The so-called Internet Sales Tax isn’t dead, despite what you may have heard. Here’s what happened:Last week, a millennial advocacy group called Generation Opportunity planned a so-called “Facebook… 5 Twitter Do’s and Don’ts That Highlight or Hinder You Deborah Shane - June 11, 2013 I remember the first time I saw the Twitter blue Bird “chirping” image after I launched my business in late 2007. I loved it from first sight and use.The… Marketing With Vine: Leveraging the Power of 6-Second Videos Shawn Hessinger - June 11, 2013 If you haven’t heard yet, Vine is now available on Android and is now surpassing Instagram in total Twitter shares, reports MarketingLand.Vine is an app that lets… Your Green Office: Energy-Saving Tips for Small Businesses Megan Totka - June 10, 2013 Unless you enjoy working by candlelight on a manual typewriter, the power bill is a necessary evil for your small business. It's also one of the last areas business… Google Announces Web Designer, Enhancements to DoubleClick Anita Campbell - June 10, 2013  Google is set to launch a new app to help advertisers create Web ads and engaging Web content assets, using a standard called HTML5. The new tool is called Google… What the Smartest Voices Have to Say Sponsored By R.J. Hottovy of Morningstar on Amazon Prime’s Lessons in Creating Loyal Customers Brent Leary - June 07, 2013 With the rise of mobile, social and the cloud, you are also seeing the rise of subscription model businesses. A model of business built on building long-term customer relationships, and… Blast From The Past: What Was Hot One Year Ago? 10 Ways to Use Hashtags for Your Business Susan Payton - June 11, 2012 If you’ve seen something that looks like this on Twitter – #awordorphrase – and aren’t sure what it’s all about, it’s a hashtag, and it’s meant to organize the stream… Featured Expert Each week we feature a Small Business Trends expert author. Join us as a guest author and maybe it can be you! Larry Janesky Larry Janesky is the Author of Think Daily for business people - a collection of daily business tips. He is an award wining author and the founder of a number of successful businesses, most notably Basement Systems and Dr. Energy Saver. More	Find Us Online Hot on BizSugar 3 Ways to Show Your SEO Success Entrepreneur Creates Publishing Powerhouse With Niche Romance Novels How to Tweet Like a Rockstar
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