What's Hot | In order to provide good customer service, you need to be available to your customers wherever it's most convenient for them. In many cases, that means connecting with them online. For customers who are currently shopping or browsing your website, having the ability to chat with them directly on the site can have a lot of benefits. Here are some of them. |
What's New The Young Entrepreneur Council - February 10, 2015 | Figuring out how to compensate sales staff is easy — how much in sales did they do last quarter! But what about for your other employees? The rest of your… |  | | | Joshua Sophy - February 10, 2015 | | Small Business Editor - February 10, 2015 | | Rieva Lesonsky - February 10, 2015 | | Barry Moltz - February 10, 2015 |
What the Smartest Voices Have to Say | | | Brent Leary - February 06, 2015 As an increasing number of people choose to consume information by way of video, business have to find the best way to integrate it into their engagement strategies.Tyler Lessard, CMO… |  | |
Blast From The Past: What Was Hot One Year Ago? | The Young Entrepreneur Council - February 13, 2014 LinkedIn is a great platform for connecting professionally, finding work and sharing content. But have you ever thought of using LinkedIn for lead generation?We asked 13 members of the Young Entrepreneur… |
Featured Expert Each week we feature a Small Business Trends Expert. See all the Experts here. | | | Joshua Sophy is a staff writer for Small Business Trends, covering technology and business news. He is a journalist and editor with 15 years experience in media. A former newspaper reporter and editor, Joshua also serves as President of the Board of Directors of a curling club and is editor of a regional newsletter focused on the sport of curling in the Eastern U.S. … More |  | |
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