What Trends of 2020 Did You Participate In?

Did you start working from home? Maybe you adopted a pet? Take our quick survey.

Newsletter | November 24, 2020

What Trends of 2020 Did You Participate In? What 2020 trends did you participate in? Did you start working from home? Or take up gardening? Maybe you adopted a pet? Take our quick survey and let us know. Read More >>

Hot Articles this Week

Clapper Video Platform Enables Monetization for Creators Keap names the IKON Small Business of the Year Winner SBA Veterans Small Business Advisory Committees Hosting Virtual Public Meetings in December Best Business Books of All Time Lack of State and Local Aid Frustrates Small Business Owners Nationwide

Events: Meet People and Learn

Getting Started with Zoho One Nov 24 - Online A walk through overview of Zoho One using real case studies from Zoho customers to demonstrate different ways Zoho One can support your business. Join us! Learn More >> Small Business Saturday: #ShopSmall Nov 28 - Small businesses are counting on all of us – let's show them how much they mean to our communities. From getting takeout to shopping online, every time you #shopsmall, you're supporting small businesses at the heart of your community. Learn More >> Discover more events on the Small Business Trends event calendar or Submit your small business event for Free!

Small Business Spotlight

Spotlight: Beach Blast Rentals Offers More Than Just Fun Beach Supplies Find out what Beach Blast Rentals would do with an extra $100,000 in this week's Small Business Spotlight feature. Read More >> Get Inspired by other Spotlights!

Book Review

The Ministry of Common Sense Strives to Bring Empathy Back The Ministry of Common Sense strives to bring empathy back. How you might put common sense at the center of your business. Read More >> Check out more books!

Advertise with Small Business Trends Contact us today: advertise@smallbiztrends.net

You are receiving this e-mail as part of your Small Business Trends newsletter subscription. If you no longer want to receive this newsletter, please click here:  Unsubscribe. Questions? Please contact us. Having trouble viewing this email? Click here If this newsletter was forwarded to you and you would like to subscribe, sign up here. Copyright 2020 Small Business Trends LLC. All rights reserved. Small Business Trends 15275 Collier Blvd #201-367 Naples, Florida 34119 United States (888) 842-1186

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McAfee and Amazon Business Partner For Cyber Security Offer

McAfee has partnered with Amazon Business Prime to launch a cyber security bundle.

Newsletter | November 17, 2020

Take Our SMB 2020 Business Survey We'd love to hear more about your business and how Covid-19 has affected how you operate. It will only take a few minutes and is completely anonymous. Read More >>

Hot Articles this Week

Keap Max is Newest Automated Sales and Marketing Tool What Happens After Your Economic Injury Disaster Loan is Approved? McAfee and Amazon Business Prime Partner with Cyber Security Offer for Small Business What Are the 5 Major Cybersecurity Mistakes I Can Avoid as a Small Business Owner? Brick and Mortar Business in These States Are Rebounding from the Pandemic

Events: Meet People and Learn

Zoho Webinar: Converting Visitors to Leads Nov 17 - Online Want to learn how to turn website visitors into leads? Then look no further! We'll go over CTAs, web forms, and Zoho PageSense so you can see how to optimize your website through iterative testing. Learn More >> Getting Started with Zoho One Nov 24 - Online A walk through overview of Zoho One using real case studies from Zoho customers to demonstrate different ways Zoho One can support your business. Join us! Learn More >> Discover more events on the Small Business Trends event calendar or Submit your small business event for Free!

Small Business Spotlight

Spotlight: Bamboozle Discovered a New Way to Bring Eco-Friendly Materials to the Market Find out what the eco-friendly Bamboozle did when it faced its biggest challenge in business in this week's Small Biz Spotlight. Read More >> Get Inspired by other Spotlights!

Book Review

The Ministry of Common Sense Strives to Bring Empathy Back The Ministry of Common Sense strives to bring empathy back. How you might put common sense at the center of your business. Read More >> Check out more books!

Advertise with Small Business Trends Contact us today: advertise@smallbiztrends.net

You are receiving this e-mail as part of your Small Business Trends newsletter subscription. If you no longer want to receive this newsletter, please click here:  Unsubscribe. Questions? Please contact us. Having trouble viewing this email? Click here If this newsletter was forwarded to you and you would like to subscribe, sign up here. Copyright 2020 Small Business Trends LLC. All rights reserved. Small Business Trends 15275 Collier Blvd #201-367 Naples, Florida 34119 United States (888) 842-1186

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Managing Home Health Care from Afar During Covid-19

Read about how one company built a strong niche and navigated a turbulent year with help from Zoho

Newsletter | November 10, 2020

Recover Health: Managing Home Health Care from Afar During Covid-19 Recovering from a serious health event often requires professional assistance. But many patients prefer to recover in the comfort of their own homes. Recover Health takes a mission driven approach to home health care. Read about how the company has built a strong niche and navigated a turbulent year with help from Zoho. Read More >>

Hot Articles this Week

Otter Introduces Live Captions for Zoom Calls 82% of Entrepreneurs Feel Better Prepared to Handle a Crisis What is Industry 4.0 and What Place Does Small Business Have in It? Top BBQ Franchise Choices In the USA Best Roku TV

Events: Meet People and Learn

Webinar: Elements of Design and How to Talk with a Designer Nov 10 - Online Join to gain a basic understanding of visual hierarchy, how to use a grid, and how to effectively communicate with a designer. This webinar is a great resource whether you're making your own website, hiring a web designer, or using a drag-and-drop website builder. Learn More >> LinkUpConferenceShow Nov 12 - Online LinkUpConferenceShow (LUCS) is a digital networking conference that merges the incredibly dynamic worlds of tech and comedy to provide informative and personalized networking opportunities designed to help executives, entrepreneurs, business leaders and tech professionals grow and scale their businesses. LUCS is the tech conference that combines Silicon Valley insights with New York's nonstop energy to bring the technology community a totally new virtual experience designed to inspire, engage and entertain. Learn More >> Zoho Webinar: Converting Visitors to Leads Nov 17 - Online Want to learn how to turn website visitors into leads? Then look no further! We'll go over CTAs, web forms, and Zoho PageSense so you can see how to optimize your website through iterative testing. Learn More >> Discover more events on the Small Business Trends event calendar or Submit your small business event for Free!

Small Business Spotlight

Spotlight: Carol Rudick The Print Pro Proves That Old School Promotions Still Work for Businesses Even in times of online media, printing still has plenty of benefits for businesses. And Carol Rudick The Print Pro helps clients reap those benefits. Read More >> Get Inspired by other Spotlights!

Book Review

Never Wonder What to Do Next in Your Business Again If there’s one word that describes the daily life of a small business owner it’s “overwhelm†. Read Fix This Next book to Make the vital change you need. Read More >> Check out more books!

Advertise with Small Business Trends Contact us today: advertise@smallbiztrends.net

You are receiving this e-mail as part of your Small Business Trends newsletter subscription. If you no longer want to receive this newsletter, please click here:  Unsubscribe. Questions? Please contact us. Having trouble viewing this email ? Click here If this newsletter was forwarded to you and you would like to subscribe, sign up here. Copyright 2020 Small Business Trends LLC. All rights reserved. Small Business Trends 15275 Collier Blvd #201-367 Naples, Florida 34119 United States (888) 842-1186

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5 Ways to Scale Customer Support on a Budget

How does a company scale-up support without breaking the bank? Here are five things to keep in mind.

Newsletter | November 3, 2020

ProTips: 5 Ways to Scale Customer Support Without Breaking the Bank Customer support directly impacts customer loyalty, revenue churn, and customer lifetime value (CLV). As businesses grow, scaling customer support is important to deliver the same level of customer experience. But how does a company scale-up support without breaking the bank? Just increasing the team size by hiring more agents isn't enough, as there are many other factors at play. Here are five things to keep in mind while scaling support. Read More >>

Hot Articles this Week

Sunrise Bookkeeping Launches a Mobile App New TripIt Documents Helps Small Businesses Get Back to Traveling 13 Strategies for a Successful Microinfluencer Partnership Purewrist Launches Digital, Contactless Employee Gift Card Program BlueVine Business Banking Available to Small Businesses

Events: Meet People and Learn

Establishing Your Brand Story and Voice Webinar Nov 03 - Online Learn how to find, incorporate, and use your brand's voice throughout your website to increase website traffic, improve customer engagement, and drive brand loyalty. See how to write an awesome About Us page and use keywords for SEO. Learn More >> Webinar: Elements of Design and How to Talk with a Designer Nov 10 - Online Join to gain a basic understanding of visual hierarchy, how to use a grid, and how to effectively communicate with a designer. This webinar is a great resource whether you're making your own website, hiring a web designer, or using a drag-and-drop website builder. Learn More >> Discover more events on the Small Business Trends event calendar or Submit your small business event for Free!

Small Business Spotlight

Recover Health: Managing Home Health Care from Afar During Covid-19 Discover how Zoho helped Recover Health manage a business from afar with the flexibility to support more work from home and less travel between branches. Read More >> Get Inspired by other Spotlights!

Book Review

Never Wonder What to Do Next in Your Business Again If there's one word that describes the daily life of a small business owner it's "overwhelm". Read Fix This Next book to Make the vital change you need. Read More >> Check out more books!

Advertise with Small Business Trends Contact us today: advertise@smallbiztrends.net

You are receiving this e-mail as part of your Small Business Trends newsletter subscription. If you no longer want to receive this newsletter, please click here:  Unsubscribe. Questions? Please contact us. Having trouble viewing this email? Click here If this newsletter was forwarded to you and you would like to subscribe, sign up here. Copyright 2020 Small Business Trends LLC. All rights reserved. Small Business Trends 15275 Collier Blvd #201-367 Naples, Florida 34119 United States (888) 842-1186

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