September 3, 2013 | Every small business that accepts credit cards knows about chargebacks. A chargeback is when a credit card transaction is reversed. The good news is that many chargebacks can be avoided. Here are some tips that may seem obvious, but they are basic blocking and tackling that businesses sometimes fail to do. |
What's New | Anita Campbell - September 03, 2013 It used to be that businesses could plan for a one-device-per-user ratio in their networks. But that time is quickly passing us by.With the proliferation of mobile devices and… |  | | | Amie Marse - September 03, 2013 Under a constant barrage of advertising, customers simply don't like pushy marketing. They don't trust it, they don't like it and in the end, super pushy, hype-filled sales hyperbole… | Megan Totka - September 02, 2013 If you're not using online video content to draw in traffic and new customers for your small business, you're behind the online marketing curve. Video is a huge platform… | | Anita Campbell - September 02, 2013 Chinese computer maker Lenovo announced that its CEO, Yang Yuanqing, will share $3+ million of his personal bonus with employees. This is the second year he has done that.About 10,000… | The Young Entrepreneur Council - September 02, 2013 Being a top entrepreneur means taking the lead. When you provide opportunities for other entrepreneurs to connect with each other, you gain not only trust (and needed support), but… |
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 | | Brent Leary - August 16, 2013 A decade ago, if you were asked what companies are at the forefront of driving the economy, you wouldn't find many lists that didn't include the likes of Microsoft, Walmart,… |  | |
Blast From The Past: What Was Hot One Year Ago? | Ilana Bercovitz - September 05, 2012 Social media is quickly becoming a main focus of marketing for small businesses. Social media is an excellent tool to build a community around your product or service, expand your… |
Featured Expert Each week we feature a Small Business Trends expert author. Join us as a guest author and maybe it can be you! | | | Brent Leary is a Partner at CRM Essentials and organizer of the Social Business Atlanta conference. Brent serves on the advisory board of The University of Toronto CRM Center of Excellence, writes the Social CRM column for Inc.com's technology site, and blogs at Brent's Social CRM Blog. More |  | | Find Us Online
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