October 29, 2013 | Recent additions in technology make this the new golden age of customer service. It's as simple as getting the right customer service apps to serve your customers. Here are ten we think are worth looking into to. |
What's New | Joshua Sophy - October 29, 2013 It may be the era of the affordable smartphone. Earlier this year, for example, Google announced it was knocking $100 off the cost of its already affordable Nexus 4 … |  | | | Barry Moltz - October 29, 2013 In this 24/7 instant gratification world of the Internet, customers with questions are too impatient to wait on the phone or for a reply through email for their answer. It… | Curt Finch - October 28, 2013 Everyone with parents (or children) knows how hard it can be to connect with someone of a different generation. The microcosm of a small business is no exception to… | | Shawn Hessinger - October 28, 2013 Yes, Virginia. There is a Santa Clause. And he just may be putting Apple’s new mini tablet into your stocking.Forget previous rumors that problems in production might delay availability… | TJ McCue - October 28, 2013 Smartphone screens are just a wee bit small after you hold a 10-inch or 7-inch tablet. According to different research studies, smartphone users often purchase a tablet. My guess… |
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 | | Brent Leary - October 25, 2013 Every day it seems companies like Facebook, Google and others are constantly updating their data privacy guidelines, causing many users to be concerned over how their personal information is being… |  | |
Blast From The Past: What Was Hot One Year Ago? | Deborah Shane - October 29, 2012 Listening is becoming the renewed brand engagement and advancement tool and content is its new currency:“The US podcasting audience is ballooning, and eMarketer projects that growth will continue at… |
Featured Expert Each week we feature a Small Business Trends expert author. Join us as a guest author and maybe it can be you! | | | Joshua is a journalist and editor with 15 years experience in media. A former newspaper reporter and editor, Joshua also serves as President of the Board of Directors of a curling club and is editor of a regional newsletter focused on the sport of curling in the Eastern U.S. More |  | | Find Us Online
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