Tuesday, October 8, 2013

Small Business Trends News - October 8, 2013

Small Business Trends

Newsletter

October 8, 2013

New Website Offers Valuable Information and Tips About Accepting Credit and Debit Payments

If you are a merchant that accepts credit or debit, you have a lot of information to keep in your head about accepting payments, staying current on the latest technologies and program rules - not to mention watching out for fraud and loss issues.

That's where the website from Community Merchants USA (CMUSA) comes in. We've been bringing you a series on accepting electronic payments and what you need to know, sponsored by CMUSA, so we thought we'd tell you a little about the CMUSA resource.


What's New

Adobe Hacked Potentially Exposing Nearly 3 Million Customers

Shawn Hessinger - October 08, 2013

If you regularly use products like Photoshop or Premier, your information may now be in the hands of cyber criminals. Adobe, creator of both popular software applications, said late last…

7 Ways to Master the Art of Customer Follow Up

Barry Moltz - October 08, 2013

According to Harvard Business Review, the biggest complaint that customers have when dealing with any business is poor follow up. Fifty six percent complain that they need to re-explain…

Communicating to Employees About Health Insurance Open Enrollment

Michael Zuna - October 07, 2013

Ahh, open enrollment season. It's the time human resources and benefits professionals spend much of the year preparing for, even though many American workers don't think twice about their…

Microsoft Wants HTC to Run Windows

Shawn Hessinger - October 07, 2013

Small businesses running Windows on their office computers can sometimes have limited options when it comes to mobile devices also running Windows.Android and Apple operating systems dominate the smartphone and…

Your Google Analytics Guide to Data Collecting

Jayson DeMers - October 07, 2013

Did you know that are currently more than 10 million websites linked up to Google Analytics? Google shared that figure in a recent report . While millions of sites…


What the Smartest Voices Have to Say

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Adobe's Kevin Lindsay: It's Time to Focus on Conversions and Customer Journeys

Brent Leary - October 04, 2013

When it comes to marketing and advertising budgets, the vast majority of money is used on lead generation activities, with only a few dollars spent on nurturing and converting those…

Adobe's Kevin Lindsay: It's Time to Focus on Conversions and Customer                                                        Journeys

Blast From The Past: What Was Hot One Year Ago?

Reverse Customer Service Strategy

Diane Helbig - October 12, 2012

I recently had a fascinating experience with my cellphone service provider that was a great example of reverse customer service. And it went a little something like this. . .…


Featured Expert

Each week we feature a Small Business Trends expert author. Join us as a guest author and maybe it can be you!

Annie Pilon

Annie Pilon is a freelance writer specializing inmarketing, social media, and creative topics. When she's not writing for her various freelance projects or her personal blog Wattlebird, she can be found exploring all that her home state of Michigan has to offer. More

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