Tuesday, July 24, 2018

What is Digital Knowledge Management? Find Out!

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Newsletter | July 24, 2018
Small Business Trends Newsletter
What is Digital Knowledge Management & Why Should Small Businesses Care?

We are witnessing a major shift: the rise of AI services like Siri, Alexa, and Google Assistant are changing how consumers find and interact with small businesses. Gone are the days of 10 blue links, now information about your business comes up in voice search results, map packs and review sites. Join this webinar and find out what you can do to power your business across all the new services of today and tomorrow.

Watch it now!

WEBINAR: How to Compete Against Big Box Retailers and Online Stores
Jul 25 - Online
Join small business expert Barry Moltz on July 25th at 1p.m. EST for a 30-minute conversation. Grasp the very real threat big businesses and e-commerce sites pose for small business, and how you can compete. In this webinar, Barry will answer questions like what can you do when you can't compete on price and choice? How can you use customer requirements to create winning experiences? What's the best way to maintain a personal relationship with customers to boost sales? And much more. Register today!
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Twitter Chat: "How to Attract and Retain Customers"
Jul 26 - Online, Twitter
Join us Thursday, July 26 at 12:00 pm ET/9:00 am PT for a Twitter chat on how to attract and retain customers hosted by the U.S. Small Business Administration (@SBAgov). We'll be sharing tips and resources to help you start, grow and succeed in business. Follow along on Twitter under the hashtag #SBAchat.
Read More
Capitol Hill Management Workshop
Jul 27 - Washington, DC
What do managers on Capitol Hill do and how is the work done? The manager or a key staffer makes the trains run on time and on the right tracks. They make the recommendations – deciding who and what goes to the principal for a decision. This position protects the principal's time and energy. Who this event is for: Current managers on the Hill or those aspiring for the role.
Read More

Discover more events on the Small Business Trends event calendar or Submit your small business event for Free!
Spotlight: Overtok Communication Platform Multiplies Your Customer Service Channels
Find out how the Overtok communication platform got its start and what the company would do with an extra $100,000 in this week's Small Biz Spotlight.

Get Inspired by other Spotlights!
Book Asks if You Are Born to Build?
The authors of Born to Build have written a useful tomb for entrepreneurs seeking a balanced approach to building their business in the face of fierce competitions. Read More

Check out more books!
2018 - Loans Edition
In this edition of Small Business Trends magazine, we're looking at the topic of loans. As our economy improves, access to capital for small businesses is increasing. Check out some of the recent headlines for small business loans by downloading your free copy now.

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