November 5, 2013 | In this 24/7 instant gratification world of the Internet, customers with questions are too impatient to wait on the phone or for a reply through email for their answer. It is also expensive for small businesses to staff this function so customers can receive a reply quickly. Instead, customers would much rather use Web self service and watch a short one minute video for customer service purposes to get their answer. |
What's New | Shawn Hessinger - November 05, 2013 Imagine you’re consulting with a potential client or customer or holding an impromptu discussion with several prospects in your area via the Google Hangout app for Android. Maybe you’re… |  | | | Danny Groner - November 05, 2013 When you think about video and innovation, you might think of the gaming industry, high technology or digital media. While those enterprises may be the face of the technological… | Sramana Mitra - November 04, 2013 Ever since the financial crisis, people have become more risk averse. Nirvana Systems through its new product , OmniVest, is addressing the need of active traders to continue… | | Shawn Hessinger - November 04, 2013 It’s easy to believe that large publicly funded companies are more innovative than their privately owned counterparts, including small businesses. But one study from researchers at the Wharton School, University… | Barbara Weltman - November 04, 2013 The 2013 tax year is coming to a close, but business owners, most of whom pay taxes on business profits on their personal returns, may be unaware of some… |
What the Smartest Voices Have to Say | | | Brent Leary - November 01, 2013 The Chicago Bears have been sold out for almost 30 years — 29 consecutive years. The listening audience is the largest in the NFL – 56% percent higher than the… |  | |
Blast From The Past: What Was Hot One Year Ago? | Lisa Barone - November 06, 2012 Writing great content isn't easy. Anyone who has ever tried knows this. Thankfully, however, there are techniques designed to make writing a great blog post easier. One of those this… |
Featured Expert Each week we feature a Small Business Trends expert author. Join us as a guest author and maybe it can be you! | | | Mark Anderson's cartoons appear in publications including Forbes, The Wall Street Journal and Harvard Business Review. His business cartoons are available for licensing at his website, Andertoons.com. More |  | | Find Us Online
Hot on BizSugar
|
0 comments:
Post a Comment